Rogers Media Inc. agrees to pay $200,000 for allegedly violating CASL

The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that Rogers Media Inc. has paid $200,000 as part of an undertaking to resolve alleged violations of Canada’s anti-spam legislation (CASL).

It was alleged that Rogers Media failed to comply with various requirements of CASL, which mostly relate to the unsubscribe requirements. For instance, it is alleged that Rogers Media failed sending commercial emails containing an unsubscribe mechanism that did function properly or which could be readily performed by the recipient. It is also alleged that in some instances, the electronic address used to unsubscribe was not valid for the required minimum of 60 days following the message sent and that it failed to honour, within 10 business days, unsubscribe requests. Rogers Media has undertaken to improve its existing compliance program to ensure that its activities are fully compliant with CASL.

This content has been updated on November 20, 2015 at 11 h 47 min.